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Simple support for active homes

Have questions about our GOTS-certified organic cotton, family sizing bundles, or our 100-wash guarantee? We respond to every household inquiry within one business day.

/ Common questions

Sizing and care details

How does the guarantee work?

Can we mix bundle sizes?

We guarantee our pre-shrunk organic cotton tees for 100 washes. If they shrink, fade, or lose shape, we will replace them immediately within 100 days of purchase.

Absolutely. Our family-matched basics allow you to mix and match men's, women's, and kids' sizes in a single custom bundle while keeping the volume discount.

Are the dyes safe for kids?

Do they have scratchy tags?

Yes, we use only low-impact dyes certified by GOTS. They are completely non-toxic, hypoallergenic, and safe for the most sensitive newborn skin.

Never. All Loom & Kin t-shirts feature zero-scratch tags printed directly onto the fabric with baby-safe organic ink for ultimate daily comfort.

Direct line

Send a household message

Need help with custom household orders or GOTS-certified sourcing details? Drop us a line below and our family support team will assist you.